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We'll be glad to help you and answer all your questions. Our Support Team works daily from 9:00 to 20:00 GMT +02:00 on weekdays (from 10:00 to 21:00 GMT +03:00) and from 12:00 to 20:00 GMT +02:00 on weekends (from 13:00 to 21:00 GMT +03:00 ) and is ready to give you in-time answer for your letters sent to poker@parimatch.com. Please be sure indicate your account number in the letters.